In order to solve any possible doubts and incidents related to the material, the information and the services provided RedCLARA offers to the registered users of the portal the new Technical Support Service.

To use the Technical Support of RedCLARA you must use the username and password that was registered in the portal. Then you will have the possibility to create a new service request, on issues related to:
- Financial Funds Alert
- Seeking Partners
- Training
- Manager of events and academic activities
- News, photos, forums and other items about communities
- More
- RedCLARA Ve, Video on Demand
- Register on the site
- SIVIC-Multiconference
- VC Espresso - Desktop Videoconferencing
- Wiki

In addition, the system allows you to review your previous request and has the option to review the FAQs.

After submitting a request for attention, the user will receive a response within 24 hours through the email account used to log into the portal.

The service is available in the main menu of the RedCLARA website and through the link: http://www.redclara.net/http://www.redclara.net/index.php?option=com_wrapper&view=wrapper&Itemid=669&url=www.redclara.net/redclara/introAsistenciaEn.php&lang=en